JAMB CAPS Platform Temporarily Unavailable Over Technical Glitch By Beauty Akporido Aroh
The Joint Admissions and Matriculation Board (JAMB) has announced the temporary unavailability of its Central Admissions Processing System (CAPS), attributing the disruption to technical challenges associated with the platform’s hosting arrangements.
In a statement issued by the Board, JAMB said it had immediately commenced intensive engagement with the hosting organisation to identify the cause of the problem and restore the platform as quickly as possible.
The disruption comes at a critical period of the admission exercise, when tertiary institutions across the country are actively processing admissions and candidates are awaiting decisions on their admission status through the CAPS platform.
The Board acknowledged the significance of the disruption, noting that CAPS serves as the central platform through which admissions into tertiary institutions are processed and coordinated.
JAMB said it considered it necessary to promptly inform candidates, institutions and other stakeholders of the development to prevent speculation over the cause of the outage and to maintain transparency in the administration of the admission process.
“Rather than leave candidates, institutions and other stakeholders to speculate about the cause of the disruption, the Board is providing this update while all necessary efforts are being made to restore the platform,” the statement said.
The Board expressed regret over the inconvenience the temporary outage may cause candidates, institutions and other users, assuring stakeholders that it was working round the clock with the hosting organisation to restore CAPS to full functionality within the shortest possible time.
JAMB further stated that, given the critical role of CAPS in ensuring a transparent, orderly and coordinated admissions process, it would review the circumstances surrounding the disruption and consider measures to prevent a recurrence.
The Board appealed to candidates, institutions and other stakeholders for patience and understanding, assuring them that further updates would be issued as efforts to restore the platform progress.
